- Opening a new account
- If you forget your password
- Changing your password
- Closing your account
- Forwarding your e-mail
- Using the vacation service
- Disk Quotas

• Opening a new Bilkent Account: If you need a BCC domain account you must visit the BCC Systems Room (B Bldg: Room 301) and fill out an account application form. The attendant at this desk will need to see your Bilkent ID card. Normally, you should be able to pick your new account and its password in a few minutes.

  BCC Domain accounts are usually used by the faculty, graduate students and administrative staff in any department. Science faculty ("Fen Domain"), Electrical Engineering ("EE Domain"), Computer Engineering Department ("CS Domain") staff usually prefer accounts from their own domains. You should contact your departmental system administrator(s) to open a non-BCC domain account.

• If you forget your password, please visit BCC Systems room to get a new password. It is not possible to recover lost passwords. If you forget your password, the only way we can help you is assigning you a new password.

  Please note that we will not change passwords upon requests by e-mail, phone calls or fax or any other written form. We need to see you and a proper proof of identification.

• Changing your password: We strongly recommend that you change your passwords every couple of months. You should immediately change your password if you think your password is revealed or somehow disclosed or captured.

  You can use the web based password changing service available here.

  Please contact the hotline if you need assistance in changing your password.

• Closing accounts: We clean-up our accounts just before a fall semester begins. If you leave Bilkent or graduate, your account will automatically be closed at the beginning of the first fall semester. You will NOT receive a notification about this.

  Bilkent alumni can open a Life Time Alumni e-Mail Account. Please see Alumni Webmail Services for details.

• Forwarding your e-mail to another address: If you want your e-mail to be forwarded to some other e-mail address automatically, you need to place a file called .forward in your home directory on the mail server. The file should have only one line containing the email address you want your mail to be forwarded to. "Home directory" is the disk space allocated to you on our UNIX servers. The server on which you need to place this file will depend on your account's domain. Please see here to find your email server.

  The Bilkent BCC and UG mail servers and hence the home directories on these servers are not directly accessible by the users. A special menu driven tool is provided on BCC and UG email servers which assist users in setting up, modifying and removing e-mail forwarding for their accounts.

  In order to use this menu driven tool, users need to login to their email servers using any telnet client software. Once the login is successful, users will see a menu, using which they can manipulate their mail forwarding easily.

  
  What do you want to do?
  
          1. Specify a forward address for your e-mail.
             (All e-mail you receive will be forwarded to this address.)
          2. Stop forwarding.
             (All e-mail you receive will be stored on this server.)
          3. Start the "vacation" service
             (An automated reply will be sent to people sending you e-mail.)
          4. Stop the "vacation" service
          5. Start SPAM filtering for this account.
             (The SPAM filter will mark spam messages, but they still be delivered).
          6. Stop SPAM filtering for this account.
          7. Edit the ".forward" file with vi.
             (For experienced UNIX users.)
          8. Edit the ".procmailrc" file with vi.
             (For experienced UNIX users.)
          9. Exit
  

  Please contact the hotline if you need assistance in creating a "dot forward" file.

• Vacation Service: If you want people who send you e-mail messages to be notified of your absence, you can use the standard UNIX vacation service. To enable this service, you must logon to the mail server for your domain and issue the command "vacation". The program will guide you through. Please do not forget to run the same command and disable the vacation messages when you're back.

  Please see here to find your email server.

  BCC and UG domain users, however, will not have direct access to their email servers to issue this command. BCC and UG domain users must telnet to their email servers and use the menu driven tool to manipulate their vacation services.

  
  What do you want to do?
  
          1. Specify a forward address for your e-mail.
             (All e-mail you receive will be forwarded to this address.)
          2. Stop forwarding.
             (All e-mail you receive will be stored on this server.)
          3. Start the "vacation" service
             (An automated reply will be sent to people sending you e-mail.)
          4. Stop the "vacation" service
          5. Start SPAM filtering for this account.
             (The SPAM filter will mark spam messages, but they still be delivered).
          6. Stop SPAM filtering for this account.
          7. Edit the ".forward" file with vi.
             (For experienced UNIX users.)
          8. Edit the ".procmailrc" file with vi.
             (For experienced UNIX users.)
          9. Exit
  

• Disk Quotas: Every Bilkent user has a disk quota; that is a limit for file storage on the servers. This quota is 20 MBytes unless the user requests additional quota. Please contact the hotline if you need more disk space on the servers indicating the reason briefly.