BCC Procedures

Procedures

- Opening a new account
- If you forget your password
- Changing your password
- Closing your account
- Forwarding your e-mail
- Using the vacation service
- Disk Quotas

Opening a new Bilkent Account: If you need a BCC domain account you must visit the BCC Systems Room (B Bldg: Room 301) in person. The attendant at this desk will need to see your Bilkent ID card. Normally, you should be able to pick your new account and its password in a few minutes.

BCC Domain accounts are usually used by the faculty, graduate students and administrative staff in any department. Science faculty ("Fen Domain"), Electrical Engineering ("EE Domain"), Computer Engineering Department ("CS Domain") staff usually prefer accounts from their own domains. You should contact your departmental system administrator(s) to open a non-BCC domain account.

If you forget your password, please visit BCC Systems room to get a new password. It is not possible to recover lost passwords. If you forget your password, the only way we can help is assigning you a new password.

Please note that we will not change passwords upon requests by e-mail, phone calls or fax or any other written form. We need to see you and a proper proof of identification.

Changing your password: You should immediately change your password if you think your password is revealed or somehow disclosed or captured.

UG and BCC account holders can use the web based password changing service available here to change their passwords.

FEN, EE, CS and ALUMNI domain account owners can use the web service here.

Please contact the hotline if you need assistance in changing your password.

Closing accounts: We clean-up our accounts just before a fall semester begins. If you leave Bilkent or when you graduate, your account will automatically be closed at the beginning of the first fall semester. You will NOT receive a notification about this.

Bilkent alumni can open a Life Time Alumni e-Mail Account. Please see Alumni Webmail Services for details.

Forwarding your e-mail to another address:

The Bilkent BCC and UG mail accounts can be forwarded to other addresses by the system administrators (for the time being). BCC and UG account holders can send an email message to hotline@bilkent.edu.tr using the mail account that they want to be forwarded; stating the forward address.

The Bilkent FEN; EE; CS and ALUMNI mail accounts can be forwarded to other addresses using the account management service.

Please contact the hotline if you need assistance in forwarding your email.

Vacation Service: If you want people who send you e-mail messages to be notified of your absence, you can use the vacation service.

The Bilkent BCC and UG mail accounts can be set to use the vacation service by the system administrators (for the time being). BCC and UG account holders can send an email message to hotline@bilkent.edu.tr using the mail account that they want to be set to use the vacation service; stating the vacatiom message text as well.

The Bilkent FEN; EE; CS and ALUMNI mail accounts can be set to use the vacation service using the account management service.

Please contact the hotline if you need assistance in using the vacation service.

Disk Quotas: Every Bilkent user has a disk quota; that is a limit for file storage on the servers. This quota is 20 MBytes unless the user requests additional quota. Please note that this quota does not apply to mail boxes.

Please contact the hotline if you need more disk space on the servers indicating the reason briefly.